Respectful On-Premise Conduct
All guests are expected to conduct themselves in a respectful manner while on the property. This includes being courteous to staff and fellow guests, refraining from disruptive behavior, and following any instructions given by our team members. We believe that a positive atmosphere enhances the experience for everyone, and we appreciate your commitment to maintaining this standard.
Age Requirements for Gaming Areas
To ensure compliance with local regulations, all guests must be at least 21 years of age to access gaming areas. Valid identification is required upon entry, and our staff reserves the right to verify the age of any guest. We take these regulations seriously to promote responsible gaming and ensure a safe environment for all patrons.
Safety Rules
Your safety is our top priority at Velvet Crown. We ask that all guests familiarize themselves with our safety protocols, which include emergency exits, fire safety measures, and health guidelines. In case of an emergency, please follow the instructions of our staff and remain calm. Together, we can ensure a safe and enjoyable experience for everyone.
Property Guidelines
When making reservations, please ensure that all details are accurate to avoid any inconveniences upon arrival. We also ask that guests respect the property and fellow visitors by keeping noise levels to a minimum and maintaining a clean environment. Remember, your actions can impact the experience of others, and we appreciate your consideration in this matter.
Fair Play Expectations in Gaming Areas
At Velvet Crown, we are committed to providing a fair gaming experience for all guests. Cheating or any form of dishonest behavior will not be tolerated and may result in immediate removal from the premises. We encourage all guests to play responsibly and enjoy the games in the spirit of fairness and fun.
Misuse Consequences
Please be aware that any misuse of our facilities or violation of these guidelines may lead to access limitations or account suspension. We reserve the right to take appropriate action to ensure the safety and enjoyment of all guests. Your understanding and adherence to these rules are crucial in maintaining a welcoming environment.
Contact Information
If you have any questions or require further information regarding our policies, please do not hesitate to reach out to us at [email protected]. We are here to assist you and ensure that your experience at Velvet Crown is nothing short of exceptional.